Reset Password

Get a new password

Reset your password


Please enter the email address you originally used to set-up your account, and we'll send you a new password.

Time Δ Debug Message - Perch Runway 3.1.1
0.12730 [50] SELECT p.pagePath, pr.routePattern, pr.routeRegExp, p.pageTemplate, pr.routeOrder, s.settingValue AS siteOffline FROM perch3_pages p LEFT JOIN perch3_page_routes pr ON p.pageID=pr.pageID LEFT JOIN perch3_settings s ON s.settingID='siteOffline' UNION SELECT NULL AS pagePath, pr2.routePattern, pr2.routeRegExp, pr2.templatePath AS pageTemplate, pr2.routeOrder, NULL AS siteOffline FROM perch3_page_routes pr2 WHERE templateID!=0 ORDER BY routeOrder ASC, pagePath ASC
0.13160.0042Matched page: /account/reset, so not using routes.
0.13170.0001Using master page: /templates/pages/members/reset.php
0.13260.0009 [67] SELECT DISTINCT settingID, settingValue FROM perch3_settings WHERE userID=0
0.13930.0066 [1] SELECT * FROM perch3_pages WHERE pagePath='/account/reset' LIMIT 1
0.14630.007 [1] SELECT locationID FROM perch3_shop_tax_locations WHERE locationIsHome=1 LIMIT 1
0.14670.0004INSERT INTO perch3_shop_cart(memberID,locationID,currencyID,cartPricing,cartProperties) VALUES(NULL,'1',47,'standard','[]')
0.18230.0356 [1] SELECT * FROM perch3_shop_cart WHERE cartID=26081
0.18280.0006 [1] SELECT * FROM perch3_shop_cart WHERE cartID=26081
0.18380.001 [nil] SELECT * FROM perch3_shop_sales WHERE saleFrom<='2018-11-21 04:36:00' AND saleTo>'2018-11-21 04:36:00' AND saleActive=1 AND saleDeleted IS NULL ORDER BY saleOrder ASC
0.1850.0012------------------------------ Calculating cart ------------------------------
0.18510.0001 [1] SELECT * FROM perch3_shop_cart WHERE cartID=26081
0.18990.0048 [1] SELECT * FROM perch3_shop_cart WHERE cartID=26081
0.19170.0018 [1] SELECT * FROM perch3_shop_tax_locations WHERE locationID=1 AND locationDeleted IS NULL LIMIT 1
0.19210.0004 [1] SELECT locationID FROM perch3_shop_tax_locations WHERE locationIsHome=1 LIMIT 1
0.19240.0003 [1] SELECT * FROM perch3_shop_tax_locations WHERE locationID=1 AND locationDeleted IS NULL LIMIT 1
0.19340.0009 [1] SELECT * FROM perch3_shop_currencies WHERE currencyID=47 LIMIT 1
0.19370.0004 [1] SELECT COUNT(productID) AS product_count, SUM(itemQty) AS item_count FROM perch3_shop_cart_items WHERE cartID=26081
0.19410.0004Tax mode: inc
0.19450.0004 [nil] SELECT * FROM perch3_shop_cart_items WHERE cartID=26081 ORDER BY itemID ASC
0.19610.0016 [1] SELECT regionID, regionTemplate, regionPage, regionRev AS rev FROM perch3_content_regions WHERE regionKey='Site Name' AND (regionPage='/account/reset' OR regionPage='*')
0.19660.0005 [1] SELECT * FROM ( SELECT idx.itemID, c.regionID, idx.pageID, c.itemJSON, idx2.indexValue as sortval FROM perch3_content_index idx JOIN perch3_content_items c ON idx.itemID=c.itemID AND idx.itemRev=c.itemRev AND idx.regionID=c.regionID JOIN perch3_content_index idx2 ON idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev AND idx2.indexKey='_order' WHERE ((idx.regionID=134 AND idx.itemRev=2)) AND idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev ) as tbl GROUP BY itemID, pageID, itemJSON, sortval, regionID ORDER BY sortval ASC
0.20180.0053 [1] Using template: /templates/content/text.html
0.2050.0032Using template: /templates/pages/attributes/default.html
0.20540.0004Using sub-template: /templates/pages/attributes/seo.html
0.20570.0003Using sub-template: /templates/pages/attributes/facebook.html
0.2060.0002Using sub-template: /templates/pages/attributes/twitter.html
0.20990.0039 [1] SELECT setID FROM perch3_category_sets WHERE setSlug='products' LIMIT 1
0.21030.0004 [5] SELECT main.* FROM perch3_categories main WHERE 1=1 AND (catSlug NOT IN ('discounts', 'events', 'swimming-lessons')) AND setID=2 ORDER BY catTreePosition ASC
0.21160.0013 [5] Using template: /templates/categories/products/shop_nav_list.html
0.21210.0005Using sub-template: /templates/categories/title.html
0.21370.0016 [19] SELECT * FROM perch3_pages WHERE pageNew=0 AND pageHidden=0 ORDER BY pageTreePosition ASC
0.21450.0008 [1] SELECT pageTreePosition FROM perch3_pages WHERE pagePath='/account/reset' LIMIT 1
0.21490.0004 [2] SELECT pageID FROM perch3_pages WHERE pageTreePosition IN ('000-011-002', '000-011', '000') ORDER BY pageTreePosition DESC
0.21550.0006Using template: /templates/navigation/navbar_list.html
0.21570.0002 [1] Using template: /templates/navigation/navbar_list.html
0.21620.0004Using sub-template: /templates/navigation/navbar_item.html
0.21640.0002Using sub-template: /templates/navigation/navbar_item.html
0.21720.0008 [1] Using template: /templates/navigation/navbar_list.html
0.21760.0004Using sub-template: /templates/navigation/navbar_item.html
0.21790.0003Using sub-template: /templates/navigation/navbar_item.html
0.21850.0007 [1] Using template: /templates/navigation/navbar_list.html
0.2190.0005Using sub-template: /templates/navigation/navbar_item.html
0.21920.0002Using sub-template: /templates/navigation/navbar_item.html
0.21990.0007 [2] Using template: /templates/navigation/navbar_list.html
0.22040.0005Using sub-template: /templates/navigation/navbar_item.html
0.22060.0002 [9] Using sub-template: /templates/navigation/navbar_item.html
0.2220.0014Using sub-template: /templates/navigation/navbar_item.html
0.22230.0002Using sub-template: /templates/navigation/navbar_item.html
0.22690.0046Using template: /templates/search/form_in_menu.html
0.22910.0022 [1] SELECT regionID, regionTemplate, regionPage, regionRev AS rev FROM perch3_content_regions WHERE regionKey='Profile' AND (regionPage='/account/reset' OR regionPage='*')
0.22960.0005 [1] SELECT * FROM ( SELECT idx.itemID, c.regionID, idx.pageID, c.itemJSON, idx2.indexValue as sortval FROM perch3_content_index idx JOIN perch3_content_items c ON idx.itemID=c.itemID AND idx.itemRev=c.itemRev AND idx.regionID=c.regionID JOIN perch3_content_index idx2 ON idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev AND idx2.indexKey='_order' WHERE ((idx.regionID=156 AND idx.itemRev=3)) AND idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev ) as tbl GROUP BY itemID, pageID, itemJSON, sortval, regionID ORDER BY sortval ASC
0.24010.0105 [1] Using template: /templates/content/profile/social_white_icons.html
0.24090.0008 [1] SELECT * FROM ( SELECT idx.itemID, c.regionID, idx.pageID, c.itemJSON, idx2.indexValue as sortval FROM perch3_content_index idx JOIN perch3_content_items c ON idx.itemID=c.itemID AND idx.itemRev=c.itemRev AND idx.regionID=c.regionID JOIN perch3_content_index idx2 ON idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev AND idx2.indexKey='_order' WHERE ((idx.regionID=156 AND idx.itemRev=3)) AND idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev ) as tbl GROUP BY itemID, pageID, itemJSON, sortval, regionID ORDER BY sortval ASC
0.24950.0086 [1] Using template: /templates/content/profile/phone.html
0.25020.0007 [1] SELECT pageTreePosition FROM perch3_pages WHERE pagePath='/account/reset' OR pageSortPath='/account/reset' LIMIT 1
0.25060.0004 [1] SELECT * FROM perch3_pages WHERE pageHidden=0 AND pageNew=0 AND pageTreePosition IN ('000-011-002', '000-011', '000') ORDER BY pageTreePosition
0.25120.0006 [1] Using template: /templates/navigation/breadcrumbs.html
0.25190.0007 [4] SELECT regionKey, regionHTML FROM perch3_content_regions WHERE regionPage='/account/reset' OR regionPage='*' ORDER BY regionPage DESC
0.25370.0019Using template: /templates/members/forms/reset_password.html
0.27590.0221Request time: 0.2758
0.27590Process time: 0.2346
0.27590Memory: 7.464